At Theme-X, we are committed to delivering high-quality products and ensuring your complete satisfaction. All our direct sales and payments are processed securely through our authorized Merchant of Record, Paddle.
14-Day Unconditional Money-Back Guarantee We offer a full 14-day refund window with no exceptions or conditions. If for any reason you are not completely satisfied with your purchase, you are entitled to a full refund within 14 days of your original purchase date.
- There are no questions asked and absolutely no hidden conditions to qualify for this refund.
How to Request a Refund To initiate a refund, simply reach out to us within 14 days of your purchase. Provide your order details or the email address used during checkout to help us locate your transaction.
Once your request is received, we will process your refund promptly through our payment processor (Paddle).
Note: Depending on your bank or payment method, it may take a few business days for the funds to appear back in your account after the refund is processed by Paddle.
Contact Us If you need to request a refund or have any questions about this policy, please contact our support team at:
- Email: [email protected]